I have the strange habit of looking left as I hop on any airplane when flying long haul, looking at the large, comfortable seats passengers flying business vs coach enjoy. This time, however, I didn’t have to look with jealousy when flying back to NYC from Helsinki because for the first time ever I was flying business. Hurrah!!
Chances are that if you’re reading this post you’ve traveled at least a bit, and hence have gone through the same experiences that almost all air travelers go through: early arrivals at airports, long lines at security, barely enough seat space, food that has some room for improvement if offered at all, TV monitors far enough for you to not be able you see anything…the list may go on and the truth is that air travel quality depends a lot on the airline you are flying with and sometimes, not always, the price of your ticket. In this post I’m going to review what flying with Finnair is like, the quality of their service, planes…and how my first experience flying business was like.
Flying Coach (with Finnair)
Finland’s national carrier promotes itself as being one of Europe’s main carriers to Asia, having a fleet of modern airplanes that pays a lot of attention to its carbon footprint and while providing superb service to its passengers. As a major carrier of a Scandinavian country I was looking forward to this flight, wondering if it’s quality could compare with what you may find on similar flights when flying airlines of the Middle East. After hopping on the airplane bound to Helsinki from NYC (and looking left at the business class seats) I found my way to my seat -aisle, fortunately- and was pleased to see that all the seats had personal entertainment, a superb first step for a better long haul flight experience.
My flight departed on time, which was great as my previous flight with Spirit Air from Fort Lauderdale to NYC arrived almost two hours late, landing slightly before 1 am at La Guardia airport. Shortly after take off we were offered complimentary drinks and about two hours later we were offered dinner; the drinks available included beer and wine at no extra cost. In fact I was pleased to see that Finnair offers complimentary drinks throughout the flight at no extra cost, with juices, sodas and water to choose from- this alone makes a difference already as many other carriers only offer water, if anything at all.
I found the meal to be quite pleasant, rather tasty and noticed a few details such as the cookies and chocolate given besides the typical dessert. When done I went back to the entertainment system and noticed that many of the movies were only available in their original language (Chinese, Japanese, Hindi) with English subtitles, and this chose to watch those that didn’t require me to read. Most of the documentaries and TV shows were available in English though.
The 8 hour flight was rather uneventful, with only some turbulence off Nova Scotia, and with about only an hour or so of sleep the I landed ten minutes before schedule in Helsinki.
Time to Fly Business (with Finnair)
The differences between flying business vs coach start even before you get on the plane. I was three hours early at the airport hoping to recover my backpack lost by Lufthansa the previous day, and it wasn’t at the airport they at least knew where it was and told me it would arrive to NYC the day after I did. This gave me some piece of mind, so I went to check in (ironic how now that I had an extra weight allowance I didn’t even have luggage) and asked if they had a business lounge, which they did indeed. Five minutes later I had found it, and it was then that I noticed the completely different travel experience I was in .
The large lounge was very much empty, and offered all sorts of amenities you might need: free Wi-Fi, four computers with internet, a large cafeteria with juices, salads, a soup of the day, coffee, sodas, toast, some bakery, alcoholic drinks and more, electrical sockets everywhere, comfortable seats… and a soothing music. For the first time ever being early at the airport did not seem a bad idea, and as I helped myself with a freshly brewed cappuccino and some fresh orange juice I wondered how I’d cope with flying coach after living this. The three hours I was there went by pretty quickly, and 30 minutes before departure I walked to my boarding gate.
When I got on the plane this time I did not have to look left with jealousy: this time I was flying business class. As recommended by the lady during check in I was in row 1 (first time ever) and looked at the 8.5 hour flight with new eyes. I immediately noticed the noise cancelling headphones, was offered a drink as soon as I sat down, and noticed that the seat could even give massages!! After fiddling with the buttons I came to the realization that the massage system of my seat was not working. Bummer.
Shorty after the plane took off, and I was surprised to feel turbulence more than what I expected, always thinking that the front of the plane would be more silent (which perhaps it was, but just a bit) and stable. I of course knew that stablest part of the airplane is where the wings are, as the whole airplane pivots around them, but for some reason I wanted business class to ignore turbulence altogether. This was not true, and the flight was bumpier than what I had hoped.
Lunch was also served about two hours into the flight, but of course the service is more personal and detailed. We had been given a menu before take off, and my choice was clear, particularly when it came to dessert: who can reject a strawberry cheesecake?
The best part about flying business vs coach is the space you have, no questions about it. While my flight was not extremely long (8.5 hours) being able to stretch my legs all the time and move out and about if needed made a huge difference. There is also the attention to detail, which really stood out when a flight attendant covered me with a blanket when she saw me trying to get some sleep once the shades were down.
Flying Business or Coach: Is it Worth to Pay More?
The question seems quite silly, as of course we’d all like to fly business over coach when flying long-haul, but there is a price tag to match the extra comfort. Flights that are 3 hours or less are rather bearable with a good book and some patience, those that are more than three but under seven hours begin to become a burden, and anything longer than that is admittedly uncomfortable or even annoying when flying coach.
Unfortunately, the difference in price between business and coach seats is usually at least 3 times more, making it too expensive for most of us. However there are some tricks around it, and depending on the class of your economy seat and your airline you might able to get an upgrade shortly before leaving for 50-150 USD.
Flying business was a new experience for me, and I am sure I would have enjoyed it even more when flying East, as most long haul flights going this route involve night time flying. Finnair’s lounge at Helsinki airport made me three hour stay very pleasant and productive, as I was able to do many thing online while enjoying the drinks and food. As for the future, I will certainly keep an eye open for opportunities to fly business on long trips- there are ways to find discounted business seats on sale, but if I can’t, I’ll simply look left again when I hop on the plane before heading to the coach seats.
My return flight to Finland from NYC were part of a fam trip with Visit Finland and comped by Finnair. I was not asked to give a favorable review and all opinions expressed here are entirely my own.
Have you ever flown business or first class? How was your flight? What airline was it with? What did you like most about that flight? Share your thoughts with us in the comments section below, and this post too if you liked it!